More and more companies are documenting their internal business processes. The purpose of the documentation process is not merely having some background information on the way of working, but to have a reliable view on the actual situation in order to be able to identify potential structural shortcomings and inefficiencies. The process modeling outcome is in many cases used for business process improvement, or process optimization.
How to Lead BPM Initiatives Without an IT Background
A common misconception about Business Process Management (BPM) is that you need a deep technical background to orchestrate meaningful process improvement initiatives. While having some familiarity with information systems can be helpful, BPM is ultimately about...
