More and more companies are documenting their internal business processes. The purpose of the documentation process is not merely having some background information on the way of working, but to have a reliable view on the actual situation in order to be able to identify potential structural shortcomings and inefficiencies. The process modeling outcome is in many cases used for business process improvement, or process optimization.
The Role of AI and Automation in BPM (Without the Jargon)
You’ve likely heard that artificial intelligence (AI) and automation are transforming every corner of the modern workplace. Yet for many organizations—and the business analysts who help them function—it’s not always clear how these technologies fit into everyday...