Prior to the hybrid cloud, IT determined how an enterprise infrastructure grew. With the introduction of Software-as-a-Service (SaaS), lines of business, such as marketing, sales and logistics, can expand the enterprise infrastructure without involving IT by directly purchasing SaaS. Beware of the “accidental SOA cloud architecture.”
The Process Professional’s AI Advantage
AI can generate answers quickly. But in process work, the advantage rarely belongs to the person who gets the fastest answer. It belongs to the person who knows what to ask. That is one reason process professionals are well positioned to use AI effectively. Their work...


















