Prior to the hybrid cloud, IT determined how an enterprise infrastructure grew. With the introduction of Software-as-a-Service (SaaS), lines of business, such as marketing, sales and logistics, can expand the enterprise infrastructure without involving IT by directly purchasing SaaS. Beware of the “accidental SOA cloud architecture.”
Don’t Just Add AI to the Old Workflow. Rethink the Work.
Once organizations see where AI is already supporting process work, the next question is not simply, “Where else can we use it?” The better question is: What should the work become now that AI can help with part of it? That distinction matters. Adding AI to the Old...
