In this ITO America article by Razmik Abnous, youʼll learn how organizations are focusing on increasing productivity, decreasing costs, and attempting to build business models that allow them to adjust swiftly to the regularly shifting business landscape in days and weeks instead of months and years. To accomplish this, both private and public organizations need to look at implementing an enterprise process architecture that includes both business process management (BPM) and service oriented architecture (SOA). Read why the process-driven BPM and SOA approach provides a powerful new paradigm for building adaptable, model-driven dynamic business applications and establishing an enterprise process agility model across the organization. This ultimately leads to real business innovation and transformation.
Don’t Just Add AI to the Old Workflow. Rethink the Work.
Once organizations see where AI is already supporting process work, the next question is not simply, “Where else can we use it?” The better question is: What should the work become now that AI can help with part of it? That distinction matters. Adding AI to the Old...


















