In this ITO America article by Razmik Abnous, youʼll learn how organizations are focusing on increasing productivity, decreasing costs, and attempting to build business models that allow them to adjust swiftly to the regularly shifting business landscape in days and weeks instead of months and years. To accomplish this, both private and public organizations need to look at implementing an enterprise process architecture that includes both business process management (BPM) and service oriented architecture (SOA). Read why the process-driven BPM and SOA approach provides a powerful new paradigm for building adaptable, model-driven dynamic business applications and establishing an enterprise process agility model across the organization. This ultimately leads to real business innovation and transformation.
The AI Conversation Is Missing the Process Question
Most conversations about AI start with the same question: What can AI do? That is an understandable question. AI can summarize, draft, analyze, classify, search, recommend, generate, and increasingly act across systems. The capabilities are impressive, and they are...


















