The successes of initial BPM projects and pilots have given companies the confidence and vision to take their BPM efforts to the next level – moving beyond that first project to a broader program encompassing multiple projects that are part of a larger business process improvement initiative. This whitepaper describes how the movement toward broad BPM Programs has changed what companies need in terms of BPM technology and “know how”. We describe 3 steps for establishing a solid foundation for a BPM Program that will enable your organization to scale its process improvement capability in a way that will deliver maximum value to the business.
Turning AI Activity into Process Improvement
Many organizations are moving quickly to give employees access to AI tools. That access matters. But access alone does not create business value. Once teams begin using AI, activity can increase quickly. People may use it to summarize information, draft documentation,...
