Business architecture helps across the organization and one of the most important ways is its use of models to convey concepts of the organization. It begins with capabilities all the way through process information. Understanding it helps an organization understand the operation complexity. The business has a real clear idea of what they do and they might have an idea of what they want to do. But the hard part is solving the business problem.
When AI Performs Work, BPM Matters More
AI is already helping people with process work. It can summarize notes, draft documentation, analyze feedback, prepare recommendations, and support decisions. For many organizations, that is where the AI conversation begins. But it is not where the conversation ends....
