Learn how business architecture allows an organization to understand the operational complexity of the business. Gain a better understanding of how to leverage business architecture, to identify the impact of business processes, data structures and organizational models. The product folks the business management leaders, the operations teams and the technology teams to come to a common understanding of how the organization needs to be transformed – this can’t be done successfully without business architecture.
How to Use AI to Analyze Customer Feedback and Spot Process Issues
How to Use AI to Analyze Customer Feedback and Spot Process Issues Every process professional knows that some of the best improvement opportunities are hiding in plain sight — buried in customer complaints, support tickets, escalation emails, and chat logs. But most...