Business architecture doesn’t define strategy but it can often enhance and enable strategy. In addition to closing requirement gaps and improving communication, business architecture practices enhance and enable business strategy by maximizing the value technology investments by leveraging common capabilities and illustrating how new technology can be leveraged to increase operational efficiency and customer satisfaction.
When AI Performs Work, BPM Matters More
AI is already helping people with process work. It can summarize notes, draft documentation, analyze feedback, prepare recommendations, and support decisions. For many organizations, that is where the AI conversation begins. But it is not where the conversation ends....
