From what I’ve seen, organizations that are rich in workflows and in business roles, such as insurers, claims adjudicators, lenders, and transportation companies tend to have a greater appreciation for what business architecture can provide.
How to Use AI to Identify Process Improvements from Meeting Notes
Most process teams capture meeting notes. Few ever use them to improve their processes. That’s a missed opportunity. Meeting transcripts and summaries are rich with clues — recurring issues, delays, handoff gaps, or suggestions that surface week after week but never...

















