From what I’ve seen, organizations that are rich in workflows and in business roles, such as insurers, claims adjudicators, lenders, and transportation companies tend to have a greater appreciation for what business architecture can provide.
Turning AI Activity into Process Improvement
Many organizations are moving quickly to give employees access to AI tools. That access matters. But access alone does not create business value. Once teams begin using AI, activity can increase quickly. People may use it to summarize information, draft documentation,...


















