“Gravitating towards business architecture has really been like a natural evolution. I quickly realized that analyzing and distilling the customers’ requirements was a lot more interesting than coding the spec. And then, moreover, understanding the “why” behind the requirements and the needs that drove the requirements was even more interesting.”
How to Lead BPM Initiatives Without an IT Background
A common misconception about Business Process Management (BPM) is that you need a deep technical background to orchestrate meaningful process improvement initiatives. While having some familiarity with information systems can be helpful, BPM is ultimately about...