“Gravitating towards business architecture has really been like a natural evolution. I quickly realized that analyzing and distilling the customers’ requirements was a lot more interesting than coding the spec. And then, moreover, understanding the “why” behind the requirements and the needs that drove the requirements was even more interesting.”
Transitioning from BPM Practitioner to BPM Strategist
When you first begin working with Business Process Management (BPM), much of your focus is on optimizing individual workflows—reducing a department’s approval cycle here, streamlining a customer onboarding process there. But as you gain more experience, you might...
