As we started listening to the voice of the process, we started to see the weakest links. Those were the opportunities that we had to look into.
Process Mapping vs. Process Modeling: What’s the Difference Really About?
In business circles, the terms process map and process model are often used interchangeably. It’s easy to see why: both involve drawing out how work gets done. But in practice, they serve different purposes and offer different levels of value. Confusing the two can...


















