As we started listening to the voice of the process, we started to see the weakest links. Those were the opportunities that we had to look into.
Why BPM Efforts Fail Before They Start — And How to Avoid the Most Common Mistakes
A Strategic Guide for BPM Beginners Process improvement looks simple—on paper. Draw a map, fix a few issues, and everything should run smoother. But in practice, many Business Process Management (BPM) efforts struggle before they even get going. Not because teams...