Individuals aren’t great at identifying their shortcomings. One way to identify skills gaps is setting goals and then determining whether or not we’re hitting those goals/objectives. This can then be evaluated with a manager. It’s also important to create a culture of learning, equity, and inclusivity. Approach skills gaps through a self-assessment at the organizational level, department level, and the individual level. Organizations need to create a safe environment for employees to be honest with their self-assessments and skills gap.
When AI Performs Work, BPM Matters More
AI is already helping people with process work. It can summarize notes, draft documentation, analyze feedback, prepare recommendations, and support decisions. For many organizations, that is where the AI conversation begins. But it is not where the conversation ends....
