Start by asking these questions: Do you have big skills gaps with your people? Do you have a plan to close those skills gaps? How does your internal staff deliver value? Are the skills that you’re trying to develop lead directly to business value? From the business perspective, what has changed and do we need to adjust our approach? Identify the pain points in an organization. Target what the gaps are, formulate a plan to close them. If you do have a L&D program, offer learning opportunities that your employees want to take part in.
How to Use AI to Identify Process Improvements from Meeting Notes
Most process teams capture meeting notes. Few ever use them to improve their processes. That’s a missed opportunity. Meeting transcripts and summaries are rich with clues — recurring issues, delays, handoff gaps, or suggestions that surface week after week but never...
