Learning and Development programs solve business problems. Organizations use learning and development internally to solve problems throughout the employee lifecycle. They help address problems with onboarding new-hires, managing the employee, and ending employment. There are also external benefits to using learning and development outside of your organization, perhaps with your customer base or your user base.
When AI Performs Work, BPM Matters More
AI is already helping people with process work. It can summarize notes, draft documentation, analyze feedback, prepare recommendations, and support decisions. For many organizations, that is where the AI conversation begins. But it is not where the conversation ends....


















