Learning and Development programs solve business problems. Organizations use learning and development internally to solve problems throughout the employee lifecycle. They help address problems with onboarding new-hires, managing the employee, and ending employment. There are also external benefits to using learning and development outside of your organization, perhaps with your customer base or your user base.
Transitioning from BPM Practitioner to BPM Strategist
When you first begin working with Business Process Management (BPM), much of your focus is on optimizing individual workflows—reducing a department’s approval cycle here, streamlining a customer onboarding process there. But as you gain more experience, you might...