Learning and Development programs solve business problems. Organizations use learning and development internally to solve problems throughout the employee lifecycle. They help address problems with onboarding new-hires, managing the employee, and ending employment. There are also external benefits to using learning and development outside of your organization, perhaps with your customer base or your user base.
Turning AI Activity into Process Improvement
Many organizations are moving quickly to give employees access to AI tools. That access matters. But access alone does not create business value. Once teams begin using AI, activity can increase quickly. People may use it to summarize information, draft documentation,...
