Learning and Development programs solve business problems. Organizations use learning and development internally to solve problems throughout the employee lifecycle. They help address problems with onboarding new-hires, managing the employee, and ending employment. There are also external benefits to using learning and development outside of your organization, perhaps with your customer base or your user base.
How to Use AI to Identify Process Improvements from Meeting Notes
Most process teams capture meeting notes. Few ever use them to improve their processes. That’s a missed opportunity. Meeting transcripts and summaries are rich with clues — recurring issues, delays, handoff gaps, or suggestions that surface week after week but never...
