Over the last decade, organizations have been migrating to Cloud Computing. Cloud Computing has seen immense growth and development in recent years, with new capabilities that are attractive to organizations, specifically as it pertains to processes, IOT, resource development, sales, and marketing.
How to Use AI to Analyze Customer Feedback and Spot Process Issues
How to Use AI to Analyze Customer Feedback and Spot Process Issues Every process professional knows that some of the best improvement opportunities are hiding in plain sight — buried in customer complaints, support tickets, escalation emails, and chat logs. But most...