Best Practices and Customer Success with BPM

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Featured Speaker(s)

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Companies worldwide have for generations sought to better manage the processes that are key to their constituencies and business by managing them to improve efficiency, insight into their impact, and how to use them to achieve greater flexibility. Over the years the introduction of new technology provides new ways to achieve these benefits yet each new technology also imposes a barrier in the path of success. In addition, change management and human and organizational change is a naturally resistant force that can stand in the way of success.

This workshop will address companies’ challenges to BPM success and provide best practices, demonstrations, and case studies to highlight processes, results, and challenges addressed. This workshop will also include a look at the latest process management technology from Oracle that has been designed to simplify achieving process management success.

Presenter Bios

Dan Tortorici, Director of BPM Product Marketing, Oracle Corporation
Dan Tortorici, Director of Product Marketing for Oracle Business Process Management products, is a domain expert in enterprise business process management and enterprise software. His experience in the private sector as a customer of enterprise software technology has given him a pragmatic perspective in the application of technology to address business challenges.

Phil McGlauchlin, Principal Sales Consultant, Oracle Corporation
Phil McGlauchlin, Principal Sales Consultant for Oracle Fusion Middleware Products, is an experienced professional in enterprise business process management and enterprise software. His experience in software sales, consulting, and the private sector as a customer of enterprise software brings a unique perspective to the application of technology to address business challenges.

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Featured Certificate: BPM Specialist

Everyone starts here.

You're looking for a way to improve your process improvement skills, but you're not sure where to start.

Earning your Business Process Management Specialist (BPMS) Certificate will give you the competitive advantage you need in today's world. Our courses help you deliver faster and makes projects easier.

Your skills will include building hierarchical process models, using tools to analyze and assess process performance, defining critical process metrics, using best practice principles to redesign processes, developing process improvement project plans, building a center of excellence, and establishing process governance.

The BPMS Certificate is the perfect way to show employers that you are serious about business process management. With in-depth knowledge of process improvement and management, you'll be able to take your business career to the next level.

Learn more about the BPM Specialist Certificate

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