Best Practices and Customer Success with BPM

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Companies worldwide have for generations sought to better manage the processes that are key to their constituencies and business by managing them to improve efficiency, insight into their impact, and how to use them to achieve greater flexibility. Over the years the introduction of new technology provides new ways to achieve these benefits yet each new technology also imposes a barrier in the path of success. In addition, change management and human and organizational change is a naturally resistant force that can stand in the way of success.

This workshop will address companies' challenges to BPM success and provide best practices, demonstrations, and case studies to highlight processes, results, and challenges addressed. This workshop will also include a look at the latest process management technology from Oracle that has been designed to simplify achieving process management success.

Presenter Bios

Dan Tortorici, Director of BPM Product Marketing, Oracle Corporation
Dan Tortorici, Director of Product Marketing for Oracle Business Process Management products, is a domain expert in enterprise business process management and enterprise software. His experience in the private sector as a customer of enterprise software technology has given him a pragmatic perspective in the application of technology to address business challenges.

Phil McGlauchlin, Principal Sales Consultant, Oracle Corporation
Phil McGlauchlin, Principal Sales Consultant for Oracle Fusion Middleware Products, is an experienced professional in enterprise business process management and enterprise software. His experience in software sales, consulting, and the private sector as a customer of enterprise software brings a unique perspective to the application of technology to address business challenges.

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