Round Table particpants asked Tom their most pressing process questions in this Round Table “Ask The Experts with Tom Davenport”. Tom is the Renowned Author and Professor, Institute for Process Management at Babson College.
Don’t Just Add AI to the Old Workflow. Rethink the Work.
Once organizations see where AI is already supporting process work, the next question is not simply, “Where else can we use it?” The better question is: What should the work become now that AI can help with part of it? That distinction matters. Adding AI to the Old...

















