Round Table particpants asked Tom their most pressing process questions in this Round Table “Ask The Experts with Tom Davenport”. Tom is the Renowned Author and Professor, Institute for Process Management at Babson College.
Transitioning from BPM Practitioner to BPM Strategist
When you first begin working with Business Process Management (BPM), much of your focus is on optimizing individual workflows—reducing a department’s approval cycle here, streamlining a customer onboarding process there. But as you gain more experience, you might...