This Research Brief highlights a selection of the findings from the BPMInstitute.org’s State of BPMSM Research. It reviews the process and data complexity challenges associated with automating mission-critical processes and extending them to a company’s remote employees, customers, partners and suppliers. It explores the support requirements for those people who are disconnected from the home office.
Transitioning from BPM Practitioner to BPM Strategist
When you first begin working with Business Process Management (BPM), much of your focus is on optimizing individual workflows—reducing a department’s approval cycle here, streamlining a customer onboarding process there. But as you gain more experience, you might...