Bankers exist in one of the most competitive environments in all of business. Keeping customers, attracting new customers, rapidly delivering new products, providing consistent service through multiple channels (branch office, internet, ATM, telephone) and meeting regulatory requirements is a daunting pursuit. Read this BPMInstitute.org Research Brief to find out how BPM allows banks to remain flexible and move quickly to respond to the conditions in their industry.
Beyond the Basics
How to Deepen Your BPM Expertise: Once you’ve laid a solid foundation in Business Process Management (BPM—mapping workflows, analyzing inefficiencies, and optimizing day-to-day operations—the question becomes: “How do I take my knowledge to the next level?” At the...
