DMV – Three letters that can strike fear in any man or woman’s heart, a term that all too often brings images of long lines and broken processes and red tape. State Departments of Motor Vehicles typically face many challenges: with lower budgets, staff reductions and increasing numbers of drivers and vehicles being registered. They face the challenge of continuing to provide quality services to the public while meeting increasingly challenging mandates from federal, state and local governments.
How Agile BPM Can Accelerate Process Improvement and Deliver Continuous Value
For many organizations, speed and adaptability have become the new currency of business success. Even if your current Business Process Management (BPM) practices help to streamline operations, you may still find yourself missing opportunities to deliver quick,...