This article assumes knowledge of the Decision Model.
This article assumes knowledge of the Decision Model.
Corporations track specific financial measures, use operational measures to monitor their core business, and collect some customer satisfaction measures. However, as companies move to a more process-centric approach they need to think about measures for each process and sub process, and these are often not captured today.
Software firms like to tout their solutions as game changers. Few are. Most make only a modest impact on an organization’s business. Some don’t make any. The introduction of Smart BPM? 6 last March left many wondering about the impact this version of Pegasystems’ flagship product would have on the BPM industry. That’s hard to say right now, since the solution is relatively new.
Despite the widespread hype and reams of articles in technical and business journals alike, one question that still causes consternation amongst customers and practitioners alike is, “What is Service Oriented Architecture (SOA)”? If compiled, the answers to this question would fill copious volumes, but a consensus on an answer would be elusive. The reason the answer to this question doesn’t fit into the mold of a precise technical definition is due to the fact that SOA is mostly a business concept, hence it has to be defined in a business context.
A lot has happened in the last year regarding The Decision Model. In November 2009, our book described the formalism and usage of The Decision Model (von Halle and Goldberg, 2009, Taylor & Francis LLC, The Decision Model: A Business Logic Framework Linking business and Technology). Since then, adoption of The Decision Model has escalated faster than anticipated. It also caught the attention of the Object Management Group which is the subject of this month’s column.
How should the quality of a system be measured? More particularly, how should quality be ascertained when the system is complex and incorporates important components not readily evaluated by quantitative means?
The Business Architecture (BA) is a bold and challenging initiative, that when undertaken by visionary and innovative leaders of the enterprise brings about a “new order of things.”
With the current hard times continuing to challenge IT budgets, I fear that all the good effort that is going into SOA currently could be squandered by ill-conceived or rushed outsourcing of the wrong services and wrong responsibilities at the wrong time to the few remaining IT service companies.
It is worth pointing out that the analyst community have consistently promoted SOA and outsourcing as being good bedfellows. There are two main models here:
(This article assumes knowledge of The Decision Model.
Organizational life is not a natural act. We humans are well suited for the mostly faceto- face interaction of the medium-sized tribe; everything beyond that is a push. It is not surprising that we often find that our organizations do not function as neatly as we might hope. Faced with this challenge, business leaders today have a perplexing choice: Should they work on the work (BPM) or work on the worker (OD)?
Organizational development – one side of this artificial divide – has long pushed for a focus on people.
Everyone starts here.
You're looking for a way to improve your process improvement skills, but you're not sure where to start.
Earning your Business Process Management Specialist (BPMS) Certificate will give you the competitive advantage you need in today's world. Our courses help you deliver faster and makes projects easier.
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The BPMS Certificate is the perfect way to show employers that you are serious about business process management. With in-depth knowledge of process improvement and management, you'll be able to take your business career to the next level.
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