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Business Performance Management Meets Business Process Management

Business Performance Management Meets Business Process Management

Author(s):

Janelle Hill
VP & Distinguished Analyst, BPM Research, Gartner Inc.

Interest in business process management (BPM) continues to accelerate. Users increasingly offer the right responses to questions about their interest in BPM technology. Despite good business drivers, however, many companies struggle to get started. Too often, the business leaders can’t agree on what it means to be ‘adaptive’ or ‘more efficient.’ Until business leaders agree on process and performance goals and quantify metrics that reflect these objectives, any BPM initiatives will be investments in technology for technology’s sake.

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The Process-Centric Company and the Value of BP Frameworks

The Process-Centric Company and the Value of BP Frameworks

Author(s):

Ken Orr
Founder & Chief Scientist, The Ken Orr Institute

Ken Orr is the founder and chief scientist for The Ken Orr Institute, a business technology research organization. He is an internationally known and recognized expert on technology transfer, software engineering, information architecture, and data warehousing.

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BPMS Watch: BPMS and Business Rules

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

From its earliest beginnings back in the 1980s, process automation technology has always emphasized the notion of “rules-based” logic. Meanwhile, in parallel, a completely independent technology evolved for the enforcement and management of business rules, primarily for decision support. While many BPMS vendors have shamelessly promoted their own process models as examples of “business rules,” process engines and business rule engines – and their respective notions of rules – are actually very different.

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Case Study: Process Thinking Applied to a Large Merger

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

The $20 Billion Dow Chemical Company merged with the $6.5 Billion Union Carbide Corporation in 2000. The combined company had to merge thousands of operations worldwide in a short time. Stephen Graham was in charge of the merged supply chains. He analyzed the work processes, sub-processes and associated activities so the merger would work from the first day.

Dow Chemical used the “Most Effective Technology” (MET) concept, with alignment to the business strategy, the metrics, and the organization.

Graham pointed out that over 60% of mergers and acquisitions fail to create value.

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Managing Processes for Performance: Applying Performance Management to your Business Processes

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Business Process Management (BPM) technology continues to grow and mature. Yet the breadth and complexity of business processes seems to be expanding at an even faster pace.

Driven by massive reductions of transaction costs, a new generation of business redesign possibilities is being exploited by businesses to gain competitive advantage.

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The Case for Establishing a BPO

The Case for Establishing a BPO

Author(s):

Tom Dwyer
Editorial Director and current Faculty Member, BPMInstitute.org

Weak supply chain agility, poor management visibility and control, inefficient productivity and utilization of resources, and inadequate risk management are the results of poor processes. Slow delivery of IT solutions to improve these process problems results in lost...

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Is There a Source Rule Repository for *Real* Business Rule Management in your Future?

Is There a Source Rule Repository for *Real* Business Rule Management in your Future?

Author(s):

Barbara von Halle
Managing Partner & Founder, Knowledge Partners International LLP

More and more corporations are realizing the benefits of separating and externalizing their business rules from code, documents and even people’s heads. Fortunately, there are business rule harvesting methods (such as KPI STEP™) and BRE technology that is in place today that assist corporations in documenting, analyzing and implementing business rules in a separate technology. One critical issue to address is where an organization will store the business rules aimed at the business audience. What tools should they use for their source rule repository?

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BPM: Think Strategically Yet Buy Tactically

BPM: Think Strategically Yet Buy Tactically

Author(s):

Janelle Hill
VP & Distinguished Analyst, BPM Research, Gartner Inc.

The market for Bus Process Mgt Suite (BPMS) tools is still an early, emerging market with over 150 software vendors vying for leadership. Typical of emerging markets, there will be multiple waves of consolidation over the next 2-5 years, as buyers become savvier and...

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Accelerating BPM with Business Rules

Accelerating BPM with Business Rules

Author(s):

Barbara von Halle
Managing Partner & Founder, Knowledge Partners International LLP

Business rules, whether they are stated explicitly or implicitly, contain all of your organization’s business knowledge. Expressing and defining your business rules will allow the most benefit from a BPM initiative.

Barbara von Halle is the founder of Knowledge Partners, a company specializing in business rules services. Her most recent book, “Business Rules Applied” is the first book to contain a systematic approach for delivering business rules systems.

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Featured Certificate: BPM Specialist

Everyone starts here.

You're looking for a way to improve your process improvement skills, but you're not sure where to start.

Earning your Business Process Management Specialist (BPMS) Certificate will give you the competitive advantage you need in today's world. Our courses help you deliver faster and makes projects easier.

Your skills will include building hierarchical process models, using tools to analyze and assess process performance, defining critical process metrics, using best practice principles to redesign processes, developing process improvement project plans, building a center of excellence, and establishing process governance.

The BPMS Certificate is the perfect way to show employers that you are serious about business process management. With in-depth knowledge of process improvement and management, you'll be able to take your business career to the next level.

Learn more about the BPM Specialist Certificate

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OpEx Professional Certificate

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  • Agile BPM Specialist
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Business Architecture

 
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  • Digital Transformation Specialist
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  • Digital Transformation Professional
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Certificate

  • Agile Business Analysis Specialist
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