Articles

The Customers Win through BPM

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Forrester defines BPM as: The designing, executing and optimizing of cross-functional business processes that incorporate systems, processes and people.

BPM systems are being used with increasing frequency inside organizations to improve the effectiveness of their core operations.

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The Fast Track: From Buried Business Rules to Managed Business Rules (KPI RMM Level 0 to 2 in a year)

The Fast Track: From Buried Business Rules to Managed Business Rules (KPI RMM Level 0 to 2 in a year)

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

How does a conservative government organization fast track a paradigm shift? One method that has worked well is to keep the change process so simple that the lure of it is irresistible. This is precisely how it happened at the New York State and Local Retirement System (NYSLRS). The paradigm shift is one towards Business Rule Management (BRM). The change process is the User-defined Function Approach (UDFA). The measurement of success was provided by Barbara von Halle, founder of Knowledge Partners, Inc (KPI).

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BPMS Watch: Without a BPMS, It’s Not Really BPM

BPMS Watch: Without a BPMS, It’s Not Really BPM

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

This is the first installment of a monthly column. My focus is software technology dedicated to automating, integrating, and managing business processes, the building blocks of so-called business process management systems (BPMS). I readily admit that within the BPM community there is a contingent that believes BPM has little to do with software, that it’s really a new way of thinking about the business.

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Back To The Future – Lessons Learned From Past Futures

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Leading companies are integrating and optimizing end-to-end business processes and crossing traditional IT system boundaries within organizations. In addition to requiring a good integration strategy, this trend forces companies to adopt process orientation and explore BPM as a technology to orchestrate, optimize and increase flexibility.

Brett Champlin is an internal Process Consultant who leads business and IT process redesign projects. He led the development of an enterprise process model repository and the selection of the enterprise process modeling, analysis and design tools.

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The Four Tenets of Service Orientation

The Four Tenets of Service Orientation

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

The Four Tenets of Service Orientation

SOA has become a well-known and somewhat divisive acronym. If one asks two people to define SOA one is likely to receive two very different, possibly conflicting, answers. Some describe SOA as an IT infrastructure for business enablement while others look to SOA for increasing the efficiency of IT. In many ways SOA is a bit like John Godfrey Saxe’s poem about the blind men and the elephant – each of the men describes the elephant a bit differently because each of them are influenced by their individual experiences (e.g.

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Back to the Future

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Every new wave of industrial and information technology has brought prognostications about what it would mean to the workplace. Usually, these predictions are either wildly utopian, claiming universal application, or dystopian, warning of dire consequences. Typically, neither extreme comes to pass.

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Optimizing Business Processes for Performance Management

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Businesses today are trying to be more effective in their operations to optimize results. Though ERP systems have automated transactions, organizations still cannot manage themselves. Measuring and monitoring from a business process context is essential to manage operational performance and the framework for developing a process-centric view for measurement of an organization is an essential step to maximizing operational performance. Business intelligence and business process management technologies are converging to support new capabilities.

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Get Ready for Extreme Competition: The Business Case for BPM

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

What do GE, JetBlue Airways, Progressive Insurance, Amazon and the Virgin Group have in common? By making deep structural changes–made possible by business process innovation–these companies have transformed the very ways they operate their businesses, changing the game in their industries. Indeed, there’s a new breed of fierce competitors on the block ready to engage your company in extreme competition. Are you ready?

Why is it that, given two companies with approximately the same capital assets and same number of skilled employees, one struggles and the other grows profits?

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The BPMS Certificate is the perfect way to show employers that you are serious about business process management. With in-depth knowledge of process improvement and management, you'll be able to take your business career to the next level.

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