During the past several years, many companies have implemented Business Process Management (BPM) initiatives with great success. You can find several web sites and research companies providing excellent information about BPM frameworks, methodologies and approaches. Some provide monthly bulletins and newsletters which can keep you current on the progress of these initiatives and their emerging capabilities.
For many organizations, business rules represent their core differentiating offerings. This is particularly true in industries where the product offering is actually a service that is implemented by complex software systems. The financial services industry, such as banking, insurance, finance, loan processing and credit cards, is a prime example of a domain (or many domains) where business rules take center stage and are the MVPs of differentiation.
It has been almost three years now since BPM was first conceived as a breakthrough technology and transforming strategy so why is it that many organizations have still not fully implemented BPM technology let alone developed an enterprise BPM strategy? One key factor is the lack of focused IT support. Who supports BPM in your organization? Most organizations will answer – “Well, there really are multiple people…” and those are the ones who don’t just give you a blank stare.
Interest in business process management (BPM) continues to accelerate. Users increasingly offer the right responses to questions about their interest in BPM technology. Despite good business drivers, however, many companies struggle to get started. Too often, the business leaders can’t agree on what it means to be ‘adaptive’ or ‘more efficient.’ Until business leaders agree on process and performance goals and quantify metrics that reflect these objectives, any BPM initiatives will be investments in technology for technology’s sake.
Ken Orr is the founder and chief scientist for The Ken Orr Institute, a business technology research organization. He is an internationally known and recognized expert on technology transfer, software engineering, information architecture, and data warehousing.
This article originally appeared in the members only BPM Strategies Magazine. Join today to receive your own copy.
From its earliest beginnings back in the 1980s, process automation technology has always emphasized the notion of “rules-based” logic. Meanwhile, in parallel, a completely independent technology evolved for the enforcement and management of business rules, primarily for decision support. While many BPMS vendors have shamelessly promoted their own process models as examples of “business rules,” process engines and business rule engines – and their respective notions of rules – are actually very different.
The $20 Billion Dow Chemical Company merged with the $6.5 Billion Union Carbide Corporation in 2000. The combined company had to merge thousands of operations worldwide in a short time. Stephen Graham was in charge of the merged supply chains. He analyzed the work processes, sub-processes and associated activities so the merger would work from the first day.
Dow Chemical used the “Most Effective Technology” (MET) concept, with alignment to the business strategy, the metrics, and the organization.
Graham pointed out that over 60% of mergers and acquisitions fail to create value.
Business Process Management (BPM) technology continues to grow and mature. Yet the breadth and complexity of business processes seems to be expanding at an even faster pace.
Driven by massive reductions of transaction costs, a new generation of business redesign possibilities is being exploited by businesses to gain competitive advantage.
Weak supply chain agility, poor management visibility and control, inefficient productivity and utilization of resources, and inadequate risk management are the results of poor processes. Slow delivery of IT solutions to improve these process problems results in lost...
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