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Three Keys to Enhancing BPM Implementation

Three Keys to Enhancing BPM Implementation

Author(s):

Tammy Adams
Managing Partner, Chaosity, LLC

If you’re moving up the ladder of CMM or just wanting to better manage your business processes, you need to consider more than which vendor software package to implement. Successfully implementing process management requires addressing all three aspects of the virtual trinity – people, process and technology. While the technology side of the equation is fairly well understood, the people and process side continue to bring challenges.  In working with organizations across the country, I’ve found the following three concepts to bring most value in addressing these challenges.

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Determining the ROI of Your SOA

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

While everyone is bound and determined to build an SOA within their enterprise–perhaps even between enterprises–few have attempted to determine their Return on Investment (ROI) to justify this approach and technology.  True to form, we are again approaching new technology with fervor and excitement, but we also need to figure out the business case for this movement.

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The Top 5 SOA Adoption Pitfalls of 2005

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

It’s been a tumultuous year in the world of SOA and we’re just at the beginning of rollercoaster ride. As organizations continue to re-examine the ever-shifting landscape of service design, service buses, service governance, and even just services, there are often mixed emotions. Many are confused as to the maturity and overall status of SOA in the IT industry, but there is definite sense of excitement around its touted potential to unite business and technology.

Many SOA initiatives were launched this year, each with its own set of goals and expectations.

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How to Select a Metric – How Are You Being Measured?

How to Select a Metric – How Are You Being Measured?

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

In a previous life I was in charge of management reporting for the pan-European logistics organization for Compaq. My team was responsible for monitoring and reporting the daily, weekly, monthly and quarterly performance and progress of the operations. We provided reports on shipments-to-date, invoices send, estimated shipments for the remainder of the day, week or month, order cycle time and average shipment lead-times, and on and on. None of these metrics would keep me awake at night or would cause heavy discussion on accuracy and validity of the metric.

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Managing Processes for Performance

Managing Processes for Performance

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Business process management (BPM) technology continues to grow and mature.

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The Future Impact of BPDL on Business

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Gaining visibility of a corporation’s Business Processes stands to be one of the greatest industrial and commercial breakthroughs of this century for the corporations that step up to the challenge…and the probable demise of those who don’t.  Here’s why….

Increased Speed and Risk in Operations – many organizations are still in the Business Process – “horse and buggy” era…these businesses still rely on big binders full of written procedures covering how their business “does” its business and its procedures.

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Process improvement: A Case Study in Revenue Generation Process Improvement

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

The Sales team wanted to increase revenue.  Senior executives favored buying a CRM solution but IT suggested a process review first. A process difficulty assessment was completed and the problem processes identified. The team worked with business areas to implement...

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BPMS Watch: Analyzing and Optimizing Process Performance

BPMS Watch: Analyzing and Optimizing Process Performance

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

The hottest trend now in BPM suites is integrated performance management.   While BPMS and its workflow ancestors have always featured basic process monitoring and work statistics, the kind of performance management now emphasized is more closely aligned with metrics strategic to the business: the percentage of orders filled immediately, or conformance with service level targets, broken down by customer type.  These once were the sole province of business intelligence (BI) software, but performance management analytics and real-time business activity monitoring are now being bro

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The Big Deal: Business Governance of Business Rules

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

The words “business governance of business rules” is an extremely important, if not explosive, topic.  It alludes to turning over the keys of the business back to the business itself.  Yet, doing so is an organizationally complex issue.

A reasonable goal is to provide an easy way for business (versus technical) people to write or change the rules of the business, such that doing so maximizes the understanding of the rules, while minimizing the pain (and rigor) of writing them.  If writing them properly is too difficult, they won’t do it.

So, it is advantageous to start with a

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Transition of a Business Analyst to a Business Rules Analyst

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Who is a Business Analyst?

Business analyst studies the overall business and information needs of an organization in order to develop appropriate solution strategies. As the key liaison between business and information technology departments, the business analyst is responsible for gathering and documenting business requirements and translating them into functional system design specifications that can be successfully executed by IT development teams. A business analyst acts as the communication central between the business and the technology people.

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Featured Certificate: BPM Specialist

Everyone starts here.

You're looking for a way to improve your process improvement skills, but you're not sure where to start.

Earning your Business Process Management Specialist (BPMS) Certificate will give you the competitive advantage you need in today's world. Our courses help you deliver faster and makes projects easier.

Your skills will include building hierarchical process models, using tools to analyze and assess process performance, defining critical process metrics, using best practice principles to redesign processes, developing process improvement project plans, building a center of excellence, and establishing process governance.

The BPMS Certificate is the perfect way to show employers that you are serious about business process management. With in-depth knowledge of process improvement and management, you'll be able to take your business career to the next level.

Learn more about the BPM Specialist Certificate

Courses

  •  

 
Certificates

  • Business Process Management Specialist
  • Earning your Business Process Management Specialist (BPMS) Certificate will provide you with a distinct competitive advantage in today’s rapidly evolving business landscape. With in-depth knowledge of process improvement and management, you’ll be able to take your business career to the next level.
  • BPM Professional Certificate
    Business Process Management Professional
  • Earning your Business Process Management Professional (BPMP) Certificate will elevate your expertise and professional standing in the field of business process management. Our BPMP Certificate is a tangible symbol of your achievement, demonstrating your in-depth knowledge of process improvement and management.

Certification

BPM Certification

  • Make the most of your hard-earned skills. Earn the respect of your peers and superiors with Business Process Management Certification from the industry's top BPM educational organization.

Courses

 
Certificates

  • Operational Excellence Specialist
  • Earning your Operational Excellence Specialist Certificate will provide you with a distinct advantage in driving organizational excellence and achieving sustainable improvements in performance.
 

 

OpEx Professional Certificate

  • Operational Excellence Professional
  • Earn your Operational Excellence Professional Certificate and gain a competitive edge in driving organizational excellence and achieving sustainable improvements in performance.

Courses
Certificate

  • Agile BPM Specialist
  • Earn your Agile BPM Specialist Certificate and gain a competitive edge in driving business process management (BPM) with agile methodologies. You’ll gain a strong understanding of how to apply agile principles and concepts to business process management initiatives.
 

Business Architecture

 
Certificates

  • Business Architecture Specialist
  • The Business Architecture Specialist (BAIS) Certificate is proof that you’ve begun your business architecture journey by committing to the industry’s most meaningful and credible business architecture training program.

  • Business Architecture Professional
  • When you earn your Business Architecture Professional (BAIP) Certificate, you will be able to design and implement a governance structure for your organization, develop and optimize business processes, and manage business information effectively.

BA CertificationCertification

  • Make the most of your hard-earned skills. Earn the respect of your peers and superiors with Business Architecture Certification from the industry's top BPM educational organization.

Courses

 
Certificates

  • Digital Transformation Specialist
  • Earning your Digital Transformation Specialist Certificate will provide you with a distinct advantage in today’s rapidly evolving business landscape. 
 

 

  • Digital Transformation Professional
  • The Digital Transformation Professional Certificate is the first program in the industry to cover all the key pillars of Digital Transformation holistically with practical recommendations and exercises.

Courses
Certificate

Courses
Certificate

  • Process Automation Specialist Certificate
  • By completing the Process Automation Specialist Certificate, you will not only enhance your modeling skills but also demonstrate a serious commitment to advancing business process management within your organization.

Courses
Certificate

  • Agile Business Analysis Specialist
  • Earning your Agile Business Analysis Specialist Certificate will provide you with a distinct advantage in the world of agile software development.