“A software package implemented using phantom business requirements, or those born of the IT developers’ imagination, will most likely generate discord, inefficiencies, and occasional outright resentment of the tool.”
-unknown author
It is always exciting to see successful BPM deployments. Recently, I heard of a substantive BPM project that went live within five weeks, with tangible ROIs! That is unheard of when compared to traditional “Java” or “.NET” based development approaches. One of the main reasons BPM is fast becoming mainstream is precisely because of the tangible ROI one can achieve through a well designed and thought through BPM solution. BPM is known to yield considerable ROI in the majority of projects. Where do the benefits and the returns on investment stem from?
After a number of engagements with clients who are in the middle of BPM projects I’m developing a growing collection of “lessons learned”. Four of these lessons come up time and time again when I’m called in to support a BPM initiative, often when it is already going off the rails.
Don’t even start the project without having a clear business outcome in mind
One of the key uses of business rule management systems (BRMS) and business process management systems (BPMS), is to help with issues of compliance. The growth of regulations such as Sarbanes-Oxley and HIPAA, as well as long standing regulation in areas such as Insurance and banking means that more companies have to deal with compliance than ever before. Many companies are turning to technology to address the issues this growth of regulation brings.
There are many challenges that come with compliance, but three are particularly relevant when considering how technology might help.
This article originally appeared in the members-only quarterly BPM Strategies Magazine. Join today to receive your own copy.
Barbara von Halle is the founder of Knowledge Partners, a company leading clients through successful business rules projects through the licensing of KPI STEP, a Business Rule Management Took Kit. Von Halle is a pioneer in Business Rules and received the Outstanding Individual Achievement Award from the International Data Management Association. As a journalist, she wrote for Database Programming and Design Magazine and co-authored several books.
Business architecture is, as my co-chair Ken Orr has said, the “missing link” in the architecture puzzle. While our first architecture conference this past spring focused on Enterprise Architecture, we found a groundswell of support from our attendees and analysts for drilling into the specifics of Business Architecture.
Introduction
SOA projects tend to be large initiatives with a lot of risk and potential reward associated with them. The Return on Investment (ROI) on a SOA project is sometimes very hard to quantify (and thus hard to sell), which brings about the need for a solid process and methodology to ensure the success of an SOA project.
A SOA is a set of tools, technologies, frameworks, and best practices that enable the quick and easy implementation of services.
I’m excited to be joining the team of contributors to the SOA Institute. In my first article, I’ll provide my definition of SOA and describe what I think are the key components of an SOA. You will see that I take an enterprise view of SOA.
Vince Sumpter has over 20 years of experience in Performance Management, data warehousing, and related areas and sees a synergy between process management, performance management, and controls transformation. The new regulatory environment demands compliance, but most of the present efforts are manual and specific only to the rules with little regard to how the changes could improve the business. Sumpter sees process, performance, and controls all coming together to give new value to the enterprise.
Sumpter says there is a lot of buzz now about Sarbanes Oxley (S-O).
Everyone starts here.
You're looking for a way to improve your process improvement skills, but you're not sure where to start.
Earning your Business Process Management Specialist (BPMS) Certificate will give you the competitive advantage you need in today's world. Our courses help you deliver faster and makes projects easier.
Your skills will include building hierarchical process models, using tools to analyze and assess process performance, defining critical process metrics, using best practice principles to redesign processes, developing process improvement project plans, building a center of excellence, and establishing process governance.
The BPMS Certificate is the perfect way to show employers that you are serious about business process management. With in-depth knowledge of process improvement and management, you'll be able to take your business career to the next level.
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