Process Measurement and Metrics – Live Online

$895.00

Process measurement skills are essential to BPM success. In this course you will acquire a solid understanding of practical measurement techniques and how to apply these to the analysis and design of business processes.

Course Date Standard Rate Buy Before Your Rate Savings
Nov 20 '24 $895.00 Oct 21 $795.00 -$100.00
Oct 15 '24 $895.00 Sep 15 $795.00 -$100.00
Sep 18 '24 $895.00 Aug 19 $795.00 -$100.00
Jul 22 '24 $895.00 Jun 22 $795.00 -$100.00
Jun 26 '24 $895.00 $895.00 $0.00
Want a discount? Become a member by purchasing Professional Membership!

SKU: PMM-LOL Categories: , , ,

This session presents key concepts and tools on process measurement. You will learn how to apply these principles in your organization at both the organizational level and the business process level.

Process measurement skills are essential to BPM success. In this course you will acquire a solid understanding of practical measurement techniques and how to apply these to the analysis and design of business processes.

Determining what to measure and defining clear measurement criteria are at the basis of success in process measurement. This session presents key concepts and tools on the basic principles of process measurement, and how to apply these principles at the organizational level, customer level, and the business process level. At the organizational level, you will learn how to apply the principles of balanced scorecard. At the process level, you will learn how to apply process measurement to the analysis and design of business processes, discover the critical success factors and also the pitfalls to avoid.

You will gain an appreciation for the importance of using leading indicators. You will also practice key process measurement skills on case studies and apply these to your own organization through connections exercises.

You will acquire actionable insight on the role of measurement in process improvement and management with a balanced combination of theoretical and practical information. A hands-on, exercise based course on process measurement at the organizational and process level developing insight into how to establish meaningful, customer-focused metrics, process metrics and organizational metrics. Become aware of the measurement pitfalls to avoid.

Outline:

  •  Introduction
    • BPM and Process Measurement
    • Traditional vs. process measures
  • Process Measurement at the Organizational Level
    • Balanced scorecard
    • Reference frameworks
    • Maturity Models
  • Process Measurement at the Process Level
    • End to end
    • Sub process
    • Compliance
  • Process Measurement Techniques
    • Why, what, where, who and how
    • Pitfalls
    • Leading and lagging indicators
  • Process Measurement Discipline
  • Understand measurement principles at both the organization and process level
  • Understand how to measure business processes at various levels of detail
  • Be able to rapidly and effectively build a measures framework for monitoring, control, and/or improvement
  • Understand how to present the results of process measurement in a compelling way
  • Using process metrics to develop effective process designs
  • Understand the pitfalls to avoid in process measurement

Participants will apply the concepts learned through a series of case study exercises
that provide insight into the common problems encountered when developing meaningful,
customer-focused metrics.

  • BPM Practitioners
  • Business Analysts
  • Business Process Analysts
  • Business Process Managers
  • Project Managers
  • Business Architects
  • Process Improvement Team Members
  • Line of Business Managers and Supervisors

The BPMS Certificate is the perfect way to show employers that you are serious about business process management. With in-depth knowledge of process improvement and management, you’ll be able to take your business career to the next level.

Tell the world that you are serious about business process management. Let your résumé feature your in-depth knowledge of process improvement and management. You’ll gain competitive advantage and open up opportunities down the road.

Featured Certificate: BPM Specialist

Everyone starts here.

You're looking for a way to improve your process improvement skills, but you're not sure where to start.

Earning your Business Process Management Specialist (BPMS) Certificate will give you the competitive advantage you need in today's world. Our courses help you deliver faster and makes projects easier.

Your skills will include building hierarchical process models, using tools to analyze and assess process performance, defining critical process metrics, using best practice principles to redesign processes, developing process improvement project plans, building a center of excellence, and establishing process governance.

The BPMS Certificate is the perfect way to show employers that you are serious about business process management. With in-depth knowledge of process improvement and management, you'll be able to take your business career to the next level.

Learn more about the BPM Specialist Certificate

Courses

  •  

 

Certificates

  • Business Process Management Specialist
  • Earning your Business Process Management Specialist (BPMS) Certificate will provide you with a distinct competitive advantage in today’s rapidly evolving business landscape. With in-depth knowledge of process improvement and management, you’ll be able to take your business career to the next level.
  • BPM Professional Certificate
    Business Process Management Professional
  • Earning your Business Process Management Professional (BPMP) Certificate will elevate your expertise and professional standing in the field of business process management. Our BPMP Certificate is a tangible symbol of your achievement, demonstrating your in-depth knowledge of process improvement and management.

Certification

BPM Certification

  • Make the most of your hard-earned skills. Earn the respect of your peers and superiors with Business Process Management Certification from the industry's top BPM educational organization.

Courses

 

Certificates

  • Operational Excellence Specialist
  • Earning your Operational Excellence Specialist Certificate will provide you with a distinct advantage in driving organizational excellence and achieving sustainable improvements in performance.
 

 

OpEx Professional Certificate

  • Operational Excellence Professional
  • Earn your Operational Excellence Professional Certificate and gain a competitive edge in driving organizational excellence and achieving sustainable improvements in performance.

Courses

Certificate
  •  

  • Agile BPM Specialist
  • Earn your Agile BPM Specialist Certificate and gain a competitive edge in driving business process management (BPM) with agile methodologies. You’ll gain a strong understanding of how to apply agile principles and concepts to business process management initiatives.  
 

Business Architecture

 

Certificates

  • Business Architecture Specialist
  • The Business Architecture Specialist (BAIS) Certificate is proof that you’ve begun your business architecture journey by committing to the industry’s most meaningful and credible business architecture training program.

  • Business Architecture Professional
  • When you earn your Business Architecture Professional (BAIP) Certificate, you will be able to design and implement a governance structure for your organization, develop and optimize business processes, and manage business information effectively.

BA CertificationCertification

  • Make the most of your hard-earned skills. Earn the respect of your peers and superiors with Business Architecture Certification from the industry's top BPM educational organization.

Courses

 

Certificates

  • Digital Transformation Specialist
  • Earning your Digital Transformation Specialist Certificate will provide you with a distinct advantage in today’s rapidly evolving business landscape. 
 

 

  • Digital Transformation Professional
  • The Digital Transformation Professional Certificate is the first program in the industry to cover all the key pillars of Digital Transformation holistically with practical recommendations and exercises.

Courses

Certificate

  • Agile Business Analysis Specialist
  • Earning your Agile Business Analysis Specialist Certificate will provide you with a distinct advantage in the world of agile software development.

Courses

Certificate
  • DAS Certificate
  • Decision Automation Specialist
  • Earning your Decision Automation Certificate will empower you to excel in the dynamic field of automated decision-making, where data-driven insights are pivotal to driving business innovation and efficiency.