Case Management and CMMN – Face-to-Face
$1,195.00
This course provides professionals with the knowledge and skills necessary to effectively design, implement, and manage case-based processes using CMMN standards.
| Course Date | Standard Rate | Buy Before | Your Rate | Savings |
|---|---|---|---|---|
| Apr 14 '26 | $1,195.00 | Feb 13 | $895.00 | -$300.00 |
| Jun 16 '26 | $1,195.00 | Apr 17 | $895.00 | -$300.00 |
| Sep 15 '26 | $1,195.00 | Jul 17 | $895.00 | -$300.00 |
Participants will delve into the essentials of case management, exploring its role in modern organizations and the key components of case-based workflows. Through hands-on exercises and interactive discussions, attendees will learn to create CMMN diagrams, define cases and tasks, and design efficient case management workflows. With real-world case studies and best practices, participants will gain insights into leveraging CMMN to streamline processes, enhance organizational agility, and drive better outcomes.
Whether you’re a business analyst, process engineer, project manager, or IT professional, this course equips you with the knowledge and skills to excel in case management and leverage CMMN effectively in your organization. Join us for a transformative learning experience and elevate your expertise in case management with CMMN.
CMMN is also an important component of the BPM+ standard also referred to as the ‘Triple Crown of Modeling’. BPM+ includes BPMN, DMN and CMMN.
Outline:
- Introduction to Case Management
- Overview of case management principles and methodologies.
- Understanding the role of case management in modern organizations.
- Key components and characteristics of case-based processes.
- Introduction to CMMN
- Overview of Case Management Model and Notation (CMMN) and its significance.
- Explanation of CMMN notation elements, including cases, tasks, milestones, and events.
- Comparison of CMMN with other process modeling notations (e.g., BPMN).
- CMMN Modeling Basics
- Step-by-step exercises in creating CMMN diagrams using modeling tools or software.
- Practice in defining cases, tasks, stages, and other CMMN elements.
- Tips and best practices for organizing and structuring CMMN diagrams effectively.
- Advanced CMMN Concepts
- Exploration of advanced CMMN concepts such as case states, case roles, and case file management.
- Discussion on how to handle complex scenarios and exceptions in CMMN diagrams.
- Case studies and examples illustrating the application of CMMN in diverse industries.
- Case Management Best Practices
- Overview of best practices for effective case management implementation.
- Strategies for integrating CMMN with existing systems and processes.
- Case management governance, monitoring, and continuous improvement approaches.
RECOMMENDED PREREQUISITES: Process Modeling with BPMN: Part 1 & Part 2
- Gain a fundamental understanding of case management concepts, principles, and practices.
- Learn the basics of Case Management Model and Notation (CMMN) and its role in modeling case-based processes.
- Acquire practical skills in designing and analyzing case management workflows using CMMN diagrams.
- Explore real-world case management scenarios and best practices for leveraging CMMN in various industries
- Business Analysts
- Process Analysts
- Business Process Managers
- Business and Technical Leaders
- Business Architects
- Process Engineers
- Project Managers
- IT Professionals
- Consultants
- Quality Assurance Specialist
















