AI for Process Practitioners
$895.00
This course won’t teach you how to embed AI into enterprise automation platforms — that’s a longer journey. Instead, you’ll learn how to use AI to do the human work faster: writing, mapping, organizing, and communicating. No approvals, no integrations — just better results, starting now.
| Course Date | Standard Rate | Buy Before | Your Rate | Savings |
|---|---|---|---|---|
| Sep 15 '25 | $895.00 | Aug 16 | $795.00 | -$100.00 |
| Nov 17 '25 | $895.00 | Oct 18 | $795.00 | -$100.00 |
Real tasks. Real tools. Real results. Learn how AI helps you analyze, document, and communicate better — starting today.
Finally — an AI course built for the work you actually do across the entire process lifecycle.
Whether you’re discovering how a process works, cleaning up chaotic input from stakeholders, preparing for a workshop, or trying to communicate change in a clear, compelling way — this course shows you how to use tools like ChatGPT and Claude to think better, move faster, and deliver stronger results.
You’ll learn how to:
- Explain the fundamental concepts of Artificial Intelligence and Large Language Models
- Map out workflows, even from unstructured input
- Ask smarter questions and uncover hidden gaps
- Prep faster for meetings and decision points
- Translate messy data into clarity for your team or leadership
- Document, explain, and improve processes — without starting from scratch
This course won’t teach you how to embed AI into enterprise automation platforms — that’s a longer journey.
Instead, you’ll learn how to use AI to do the human work faster: writing, mapping, organizing, and communicating.
No approvals, no integrations — just better results, starting now.
Skills You’ll Learn
- Process discovery using generative AI
- Prompt engineering for analysis, synthesis, and stakeholder interaction
- AI-assisted workflow mapping and swimlane construction
- Summarization and comparison of complex inputs (notes, documents, transcripts)
- Writing and rephrasing process documentation and communications
- Meeting prep: stakeholder questions, risk scenarios, and communication plans
- Framing recommendations with data-informed support
- Using AI to brainstorm improvements, identify gaps, and uncover insights
Tools You’ll Use
- ChatGPT (Free or Plus)
- Claude.ai
- Microsoft CoPilot (optional)
- Draw.io, Lucidchart, or Miro (optional for process visuals)
Included Handouts
- AI prompt template library
- Process mapping with AI reference guide
- Meeting prep toolkit (questions + summary structures)
- Before/after documentation examples
- Quick reference: When to Use AI (and When Not To)
You’ll Walk Away Able To:
- Use AI daily
- Improve speed & clarity
- Communicate process better
- Apply AI with confidence
- Start using AI immediately — no technical setup required
- Work faster and smarter across discovery, analysis, and communication
- Build better processes even when your inputs are incomplete or messy
- Save time on documentation, research, stakeholder prep, and analysis
- Improve clarity, confidence, and credibility in your role
- Gain reusable tools you’ll come back to week after week
- Stay future-proof and relevant as AI becomes a workplace standard
Ideal for:
- Process owners and improvement leads
- Business analysts and operations specialists
- Change agents and project managers
- Anyone responsible for documentation, workflows, or stakeholder communication
No AI background required. No formal BPM experience needed. Just real work made easier.
- Fundamentals of AI and Large Language Models
- Brief history of AI
- Machine learning (ML)
- Large language models (LLMs)
- AI in Process Work
- Understand AI roles
- See real use cases
- No tech required
- Prompting Fundamentals
- Prompt structure basics
- Revise poor outputs
- Control tone & format
- Build reusable prompts
- Process Discovery with AI
- Extract process steps
- Organize messy input
- Identify gaps & roles
- Compare as-is/to-be
- Workflow Mapping Support
- Draft flows via prompts
- Build swimlane structure
- Format for diagrams
- Visualize alt paths
- Communication & Docs
- Summarize content fast
- Rewrite for clarity
- Translate for audiences
- Create process briefs
- Meeting & Workshop Prep
- Generate smart questions
- Anticipate objections
- Draft facilitation notes
- Recap team input
- Light Improvement Support
- Brainstorm improvements
- Highlight quick wins
- Compare versions
- Explain changes
The AI for Process Specialist Certificate equips practitioners to apply generative AI across the process lifecycle — accelerating discovery, analysis, communication, and decision support. Designed for non-technical professionals, this program delivers hands-on training in practical, everyday AI use for process work.
