Gregg Rock

Gregg Rock

Member since
Jun 06, 2003

Professional Member
Associate Corporate Membership

certificate

Articles by: Gregg Rock

How to Write SOPs with AI (Without Starting from Scratch)

How to Write SOPs with AI (Without Starting from Scratch)

Author(s):

Faculty Member BPMInstitute.org, Founder/CEO of Stratiza, Stratiza
Editor & Founder, BPMInstitute.org, BAInstitute.org and DBIZInstitute.org

Writing standard operating procedures (SOPs) is one of the most common — and dreaded — tasks process professionals face. It’s essential, time-consuming, and often delayed until the moment someone says, “Do we have a documented process for this?” Thanks to generative...

How to Use AI to Document Business Processes (Even Without a Tech Stack)

How to Use AI to Document Business Processes (Even Without a Tech Stack)

Author(s):

Faculty Member BPMInstitute.org, Founder/CEO of Stratiza, Stratiza
Editor & Founder, BPMInstitute.org, BAInstitute.org and DBIZInstitute.org

How to Use AI to Document Business Processes (Even Without a Tech Stack) Documenting business processes is foundational to process improvement — but it’s often the first thing that gets skipped when deadlines loom. Whether you’re prepping for automation, compliance,...

Top 10 Things You Can Do to Start Using AI in Your Process Work Tomorrow

Top 10 Things You Can Do to Start Using AI in Your Process Work Tomorrow

Author(s):

Faculty Member BPMInstitute.org, Founder/CEO of Stratiza, Stratiza
Editor & Founder, BPMInstitute.org, BAInstitute.org and DBIZInstitute.org

Let’s be honest: most “AI for business” advice is either too high-level or too technical to be helpful. During the development of our AI for Process course, I spoke with dozens of BPMInstitute.org members — analysts, architects, and process leads — who were already...

How to Scale BPM in Your Organization: From Small Improvements to Enterprise-Wide Initiatives

How to Scale BPM in Your Organization: From Small Improvements to Enterprise-Wide Initiatives

Author(s):

Managing Partner, M & A Consulting LLC
Editor & Founder, BPMInstitute.org, BAInstitute.org and DBIZInstitute.org

Transitioning from localized BPM projects to an enterprise-wide approach can feel both exhilarating and daunting. While small-scale process improvements are valuable for quick wins, the true power of Business Process Management (BPM) emerges when it shapes an entire...

How Agile BPM Can Accelerate Process Improvement and Deliver Continuous Value

How Agile BPM Can Accelerate Process Improvement and Deliver Continuous Value

Author(s):

Managing Partner, M & A Consulting LLC
Editor & Founder, BPMInstitute.org, BAInstitute.org and DBIZInstitute.org

For many organizations, speed and adaptability have become the new currency of business success. Even if your current Business Process Management (BPM) practices help to streamline operations, you may still find yourself missing opportunities to deliver quick,...

How BPM+ and BPM Work Together for Enterprise-Wide Success

How BPM+ and BPM Work Together for Enterprise-Wide Success

Author(s):

Managing Partner, M & A Consulting LLC
Editor & Founder, BPMInstitute.org, BAInstitute.org and DBIZInstitute.org

For many organizations, Business Process Management (BPM) focuses on mapping existing workflows, identifying bottlenecks, and boosting efficiency. Yet as operations grow more complex—especially in regulated industries such as healthcare, finance, or government—some...

Why BPM Efforts Fail Before They Start — And How to Avoid the Most Common Mistakes

Why BPM Efforts Fail Before They Start — And How to Avoid the Most Common Mistakes

Author(s):

Faculty Member, BPMInstitute.org and BPM & Business Architect Consultant, Smart & Mindful Optimizations
Editor & Founder, BPMInstitute.org, BAInstitute.org and DBIZInstitute.org

A Strategic Guide for BPM Beginners Process improvement looks simple—on paper. Draw a map, fix a few issues, and everything should run smoother. But in practice, many Business Process Management (BPM) efforts struggle before they even get going. Not because teams...

How BPM and Business Architecture Work Together

How BPM and Business Architecture Work Together

Author(s):

Managing Partner, M & A Consulting LLC
Editor & Founder, BPMInstitute.org, BAInstitute.org and DBIZInstitute.org

Business Process Management (BPM) and Business Architecture are often regarded as separate disciplines, with their own methodologies, certifications, and professional communities. Yet when combined, they can form a powerful partnership—one that not only optimizes...

Transitioning from BPM Practitioner to BPM Strategist

Transitioning from BPM Practitioner to BPM Strategist

Author(s):

Managing Partner, M & A Consulting LLC
Editor & Founder, BPMInstitute.org, BAInstitute.org and DBIZInstitute.org

When you first begin working with Business Process Management (BPM), much of your focus is on optimizing individual workflows—reducing a department’s approval cycle here, streamlining a customer onboarding process there. But as you gain more experience, you might...

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