Today, with an ever-growing base of standards surrounding it, Web services has evolved into a design philosophy for componentization of business services within and across corporate boundaries. This is what is now being identified as a service-oriented architecture (SOA).
The CUNA Mutual Group implemented a major integration project that applied standard methods of business process modeling, requirements management, project management, change management, and organizational design.
Peter Gilbertson is a Process & Quality Consultant at CUNA Mutual Group in Wisconsin . His primary focus is establishing corporate standards for process design and improvement methods as well as supporting large corporate strategic projects.
CUNA Mutual is the leading provider of financial and insurance product and services to credit unions and their members worldwide.
Much has been written about the importance of having a service-oriented architecture (SOA) to support both the development of BPM applications as well as to promote enterprise deployment of BPM.
This article originally appeared in the members only BPM Strategies Magazine. Join today to receive your own copy.
A determined group at Coors has demonstrated the real value of business process management to the executive team.
Coors Brewing Co., a subsidiary of the Molson Coors Brewing Co., is a major U.S. brewer. The parent company is the world’s fifth largest brewer, with revenues of $6 billion annually.
In a world of reduced IT budgets and application backlogs, organizations must be able to reuse services and extend legacy technology. Further, with the ability to orchestrate these services into cross-enterprise business processes, a paradigm shift can be achieved in how applications are constructed, resulting in reduced costs and complexity in offering new services to customers.
Blue Cross Blue Shield of Massachusetts (BCBSMA) has achieved this paradigm shift with the deployment of an SOA-based, business process-driven infrastructure.
In addition to the hard benefits of improving employee productivity and reducing cycle time, BPMS offers the strategic benefit of agility, meaning enhanced responsiveness to the continual shifts in both the competitive landscape and regulatory compliance environment. BPMS fosters agility by allowing new cross-functional process solutions to be developed and deployed quickly, and by enabling the rules that drive them to change with minimal development effort.
Polaroid was a company in recovery, needing to balance the Sales & Operations Planning functions in order to save money and resources. Ideally, planners could continually adjust SKU/sub-SKU demand and production while matching the business to marketplace realities. Polaroid with IBM created a solution to provide management with a continuous view of the future, enabling them to provide conscious, top-down direction.
Mark Payne is Vice President of Operations for Polaroid Corporation.
How do you feel after reading the business section of the newspaper or your favorite business publication?
It has been almost three years now since BPM was first conceived as a breakthrough technology and transforming strategy so why is it that many organizations have still not fully implemented BPM technology let alone developed an enterprise BPM strategy? One key factor is the lack of focused IT support. Who supports BPM in your organization? Most organizations will answer – “Well, there really are multiple people…” and those are the ones who don’t just give you a blank stare.
From its earliest beginnings back in the 1980s, process automation technology has always emphasized the notion of “rules-based” logic. Meanwhile, in parallel, a completely independent technology evolved for the enforcement and management of business rules, primarily for decision support. While many BPMS vendors have shamelessly promoted their own process models as examples of “business rules,” process engines and business rule engines – and their respective notions of rules – are actually very different.
Everyone starts here.
You're looking for a way to improve your process improvement skills, but you're not sure where to start.
Earning your Business Process Management Specialist (BPMS) Certificate will give you the competitive advantage you need in today's world. Our courses help you deliver faster and makes projects easier.
Your skills will include building hierarchical process models, using tools to analyze and assess process performance, defining critical process metrics, using best practice principles to redesign processes, developing process improvement project plans, building a center of excellence, and establishing process governance.
The BPMS Certificate is the perfect way to show employers that you are serious about business process management. With in-depth knowledge of process improvement and management, you'll be able to take your business career to the next level.
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