How to Use AI to Speed Up Manual Process Workflows

Author(s)

Faculty Member BPMInstitute.org, Founder/CEO of Stratiza, Stratiza
George Barlow is currently Founder and CEO at Stratiza, a strategic and creative services company. Previous roles include Chief Sales Officer at Trisotech, a global leader in digital enterprise solutions, Vice President of BPM and Cloud Solutions for AgilePoint, Director of Sales at Bosch Software Innovations, CEO at Cloud Harbor, Inc. and seven years at Appian Corporation. Prior to joining Appian Mr. Barlow held posts as Senior VP, Technology and Operations at iBeacon.com and as Sr. VP, Healthcare Information Technology at ProVantage Health Services, Inc. He has been part of many successful major projects at organizations such as Enterprise Rent-A-Car, Telus, Concur Technologies, Manulife Financial/John Hancock, Merck & Co., CVS Caremark and Walgreens. Mr. Barlow is a Faculty Member of BPMInstitute.org and DBIZInstitute.org and holds the Certified Business Process Management Professional Certification as well as the Business and Technical Professional Advanced OMG Certified Expert in BPM certifications. Mr. Barlow is also a frequent speaker at industry events and has published numerous articles, white papers and blogs about BPM and Cloud Computing.
Editor & Founder, BPMInstitute.org, BAInstitute.org and DBIZInstitute.org
With over 25 years experience building and creating professional communities, Gregg Rock is recognized as an industry leader in professional training and education vital to helping enterprise organizations support their transformation initiatives. His work has been recognized in the Wall Street Journal, Fortune Magazine, Financial Times, CIO Magazine, and New York Times. Throughout his career Gregg has developed communities, hosted executive networking forums and the formation of advisory boards on topics ranging from IT security and outsourcing to multimedia and Y2K, but is most widely associated with his accomplishments in the areas of Business Process Management (BPM), Digital Business (DBiz), Business Architecture (BA), and Cloud Computing. BPM in particular is a widely accepted approach for designing enterprise organizational and information systems. This focus on process-related skills is creating demand for BPM content, collaboration, and training resources by corporations—a niche Gregg has spent years to fill. In 1997, Gregg founded BrainStorm Group and the network of BrainStorm Communities, consisting of discipline-specific web portals for BPM, BA, and SOA practitioners to network and receive education, professional training online and through live in-person events. This has enabled over 100,000 practitioners from over 125 countries to collaborate and share best practices, online and face-to-face. BrainStorm Communities feature a comprehensive suite of member services including newsletters, discussion groups, blogs, virtual and live events, live and online training, certificate programs, and professional certification. During his tenure, Gregg has produced more than 100 industry events in North America, South America, EMEA, and Australia attended by over 300,000 professionals. He led the development of the Certified Business Process Management Professional program. Harnessing the collective intelligence of leading BPM subject matter experts, this certification establishes an objective evaluation of a BPM professional’s knowledge, skill, and ability. He recently led the launch of BrainStorm's newest Community, focused on Digital Business and Transformation - DBizInstitute.org. Gregg also earned his private pilot license in 1991 and remains an active member of Aircraft Owners and Pilots Association (AOPA). When not flying, he’s active in his community and enjoys coaching little league, soccer, and lacrosse for his children.

Every process professional has them — those repetitive, manual tasks that eat up hours but still need to get done: documenting steps, updating logs, drafting emails, comparing spreadsheets, and chasing down loose ends.

These aren’t glamorous, but they’re essential to keep operations moving.

And while AI won’t fix a broken workflow for you, it can make you dramatically faster at executing and optimizing the manual parts.

In this article, we’ll show you how to use AI tools like ChatGPT to streamline your day-to-day process tasks — the ones that cost time but often don’t justify automation or dev resources.

Why This Matters

Not every task deserves a workflow automation project. Not every pain point gets a tool.

But there are dozens of little moments each week when you can save 5, 10, even 20 minutes with the help of AI.

That time adds up — and it keeps you focused on high-value process improvement instead of digital admin work.

Use Cases: Realistic Manual Tasks AI Can Help With

Here are some of the most common (and painful) manual process tasks AI can help you speed up or clean up:

  • Translating handwritten notes into clear documentation
  • Rewriting confusing SOPs or process steps in plain language
  • Creating comparison tables from email threads or notes
  • Summarizing research or regulations into bullet points
  • Drafting consistent follow-up emails after process reviews
  • Checking process documentation for inconsistencies or missing steps
  • Transforming meeting transcripts into process insights
  • Extracting action items from a list of messy bullet points
  • Converting Excel data exports into readable summaries
  • Creating quick-start guides or cheat sheets from full SOPs

How to Use ChatGPT for This Type of Work

Step 1: Start With the Mess

AI is surprisingly good at making sense of partial, disorganized, or ugly inputs.

Example prompt:

“Here’s a raw transcript of our vendor process review. Pull out the top 5 problems we identified, and suggest how we might improve the process.”

Step 2: Add Formatting or Clarity

Once you have rough content, ask AI to clean it up or repackage it:

“Reword this process in step-by-step format for a new hire.” “Create a comparison table showing before vs. after the change.”

Step 3: Use Templates to Save Time

You can build reusable prompt templates like:

“Take the following notes and turn them into an email update for stakeholders.” “Summarize the key changes from this document in 3 bullets.”

These micro-wins eliminate mental load and help you stay in flow.

Conclusion

This isn’t about creating full-scale automation. It’s about using AI to help you:

  • Work faster
  • Make fewer mistakes
  • Communicate more clearly
  • Get back hours of your week

Most process professionals aren’t looking for the perfect tool. They’re just looking for a better way to get it done.

With AI, that better way might already be in your browser.

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