From what I’ve seen, organizations that are rich in workflows and in business roles, such as insurers, claims adjudicators, lenders, and transportation companies tend to have a greater appreciation for what business architecture can provide.
How to Lead BPM Initiatives Without an IT Background
A common misconception about Business Process Management (BPM) is that you need a deep technical background to orchestrate meaningful process improvement initiatives. While having some familiarity with information systems can be helpful, BPM is ultimately about...