Individuals aren’t great at identifying their shortcomings. One way to identify skills gaps is setting goals and then determining whether or not we’re hitting those goals/objectives. This can then be evaluated with a manager. It’s also important to create a culture of learning, equity, and inclusivity. Approach skills gaps through a self-assessment at the organizational level, department level, and the individual level. Organizations need to create a safe environment for employees to be honest with their self-assessments and skills gap.
How Operational Excellence and BPM Work Together to Drive Lasting Transformation
For professionals who have already mastered the fundamentals of Business Process Management (BPM), the question often becomes: What’s next? How can you not only optimize individual processes but also embed a culture of continuous improvement throughout the entire...
