Individuals aren’t great at identifying their shortcomings. One way to identify skills gaps is setting goals and then determining whether or not we’re hitting those goals/objectives. This can then be evaluated with a manager. It’s also important to create a culture of learning, equity, and inclusivity. Approach skills gaps through a self-assessment at the organizational level, department level, and the individual level. Organizations need to create a safe environment for employees to be honest with their self-assessments and skills gap.
How to Lead BPM Initiatives Without an IT Background
A common misconception about Business Process Management (BPM) is that you need a deep technical background to orchestrate meaningful process improvement initiatives. While having some familiarity with information systems can be helpful, BPM is ultimately about...