It seems the more technology transforms the way you run your business, the higher the bar of customer expectations is raised, and the faster the pace of change accelerates. You’re doing things faster and better than ever, at lower cost, and on a more global scale, but you still feel you’re falling behind. Your twenty-first century pain points make you long for the days when the biggest worry was Y2K.
How to Lead BPM Initiatives Without an IT Background
A common misconception about Business Process Management (BPM) is that you need a deep technical background to orchestrate meaningful process improvement initiatives. While having some familiarity with information systems can be helpful, BPM is ultimately about...
