A service-oriented architecture (SOA) provides businesses with the ability to rapidly deploy new applications and easily integrate with other component applications both inside and outside the organization. Yet while it provides a great deal of flexibility for business units and IT departments, an SOA also creates difficulty in managing the consistency of business decisions delivered through various applications. This white paper describes how business rules management systems (BRMS) can help companies manage decision processes and achieve decision consistency across an SOA-based enterprise.
How to Use AI to Identify Process Improvements from Meeting Notes
Most process teams capture meeting notes. Few ever use them to improve their processes. That’s a missed opportunity. Meeting transcripts and summaries are rich with clues — recurring issues, delays, handoff gaps, or suggestions that surface week after week but never...
