In this Innovation Workshop, Chubb Group of Insurance Companies discusses their administrative transition from a de-centralized to a centralized structure with BPM. View this webcast to learn how they were able to successfully make the transition and ensure internal and external customer satisfaction.
Both webcast archive and PDF are available.
Innovation Workshops give you the opportunity to learn how to evaluate and incorporate the latest state-of-the-art tools and techniques into your specific environment. View up-coming Innovation Workshops at one of our events in Chicago, San Francisco, DC and New York.
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