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	BPMS Watch: How Much BPMN Do You Need? Read this column.
In March, Michael zur Muehlen of Stevens Institute of Technology and Jan Recker of Queensland University published an article based on their analysis of BPMN diagrams collected in the wild, as...

Experts Wanted

Subscribe Today! Update your profile or join BPMInstitute.org today to subscribe to the Business Decision Management Bulletin. While you're there, select from these bulletins as well: SOA Business Decision Management Business Architecture Innovation Government Editorial Director Geary Rummler, Organizational Performance Symposium Co-Chair & Founder, Performance Design Labs OP Event Official Meeting Place of BPMInstitute.org's OP Pros TOP 5 Reasons to Attend: • Best practices & how-tos • 1on1 meetings with experts • Networking • No sales/marketing pitches • Member discounts Learn more Round Table Online Meetings Featuring Industry Analysts and Experts The Rules for Smarter Business Processes The value of BPM has been clearly demonstrated in its ability to model, orchestrate and report on both human and system-based workflows. A Business Rules Management System (BRMS) takes BPM to a new level of efficiency and sophistication through its ability to automate decisions within processes. Fair Isaac Corp. and Knowledge Partners Inc. will explain the value of a dedicated BRMS... View archive now

Welcome to the Dedicated Organizational Performance section of BPMInstitute.org.

The purpose of this dedicated page is to provide you a lively forum for raising issues and ideas that are emerging within the broad field of organizational alignment and performance, such as:

• Role of the Performance Architect
• Performance measurement
• Value chain design and management
• Integration of performance systems and BPMS
• Future of BPM software and organizational performance
• Process management
• Alignment between enterprise goals, business process architecture, and enabling systems
• Alignment between strategy and performance
• Balanced scorecard/management dashboards
• Six sigma and other methods for performance optimization
• Alignment between business and IT

Additionally, our focus will be on the alignment of strategies, processes, performers, measures, technologies and management to achieve and sustain outstanding levels of performance of the entire enterprise.

Our belief is that organizational performance is achievable only when an organization has defined the major elements that affect performance and aligned them (which often means redesigning them) to support strategies and goals.

Just as often the task of alignment also means ridding the organization of things (practices, policies, organization structures) that impede organizational performance.

Creating the Perfect Storm for Customer Retention Process Improvement Courtesy of: Vincera Successful Sales and Marketing departments are dynamic torrents of process-driven activity. A calm day in the sea of sales means revenue opportunities are being lost or going by the wayside. This is just as true in customer retention as it is in customer acquisition. Once a prospect signs on the dotted line and becomes a customer, effective processes need to be in place to monitor, measure and...

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Process Architecture in Practice - Getting Value from an Enterprise Process Model Featuring: Robert Etris, PMP and Senior Analyst, Evans Incorporated This presentation leverages a real-world case study in which a large, quasi-government organization developed an enterprise process model with over 1,000 diagrams over the past 10 years. We’ll review the drivers behind this initiative, how the model evolved over time, and what we learned along the way. For those thinking about a need for corporate process documentation, this is a great place to...

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Organizational Performance Symposium

DC
June 25-26
info@brainstorm-group.com
Tel: 508-475-0475

Brought to you by BPMInstitute.org, the Organizational Performance Symposium Series will serve IT and Business executives seeking an unbiased source of education, insight and expertise to engineer effective alignment of organizational systems, processes, structures, performers, management systems and infrastructure to achieve and sustain optimal enterprise-wide performance.

Learn more...

Metrics and Process Management

Presented by Alan Ramias, Partner, Performance Design Lab & Cherie Wilkins, Partner, Performance Design Lab

Course Description:

This workshop is designed to provide participants with a practical and time-tested methodology and toolset for creating and implementing a successful measurement and management system. Starting with a review of the many things that can go wrong in creating metrics, dashboards and the other popular artifacts of the measurement industry, these PDL partners share their hard-earned knowledge of how to design metrics that measure what they’re supposed to, link process performance to organizational goals, and provide useful information for guiding executive decision-making, troubleshooting and continuous improvement. They then show how to create a well-defined process management system in which the metrics operate as a continuous window on organizational performance at all levels and enable managers to make coherent, quick and effective decisions. Participants are given opportunities to apply the templates and tools to case examples and to their own organizations.

Learn more about this course.

Analyzing the "As Is" and Creating the "To Be" Process

Presented by: Daniel J. Madison, Author of "Process Mapping,
Process Improvement and Process Management" and Owner,
Value Creation Partners and Shelley Sweet, President, I-4 Process Consulting

Course Description:

Process mapping and analysis can be an extremely powerful diagnostic tool for your organization. By analyzing the flow of work and information you will not only find process issues, but also uncover structural problems, poor controls, and people issues. You will learn to tap into employee frustration to fix processes and get to the root cause of quality and
timeliness issues.

Learn more about this course.

BPM and Lean

Presented by: Shelley Sweet, President, I-4 Process Consulting

Course Description:

The BPM and Lean training session highlights the power of lean through a “hands on” process simulation. Participants will work in several office processes and practice many of the lean tools to improve these processes. The tool set includes value stream mapping, 8 waste identification and reduction, visual management and visual controls, standardized work, cellular concepts, 5S, pull systems, takt time, pitch, and batch reduction.

Learn more about this course.  

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