Andrew Campbell

Profile

Member since
December 21, 2016

Name Andrew Campbell

Company: Ashridge Executive Education

Title: Mr

Department: Ashridge Strategic Management Centre

Industry Education

Business Area Executive Management

Links:

Publications website

Blog on operating models

Website - Operating Model Canvas

Primary Interest: Business Architecture (BA)

Other Interests:

Business Process Management (BPM)

Digital Business (DBiz)

Design Thinking

Operational Excellence (OPEX)

Organizational Change Management (OCM)

Robotic Processing Automation (RPA)

About Me:

Director of Ashridge Strategic Management Centre part of Ashridge Executive Education which is the executive education arm of Hult International Business School. Program Director for courses Advanced Organization Design and Designing Operating Models ( www.hult.edu/exec/dom ). Consultant to large and small companies around the world. Director of Sonae, Portugal's largest privately owned company. Author of more than ten books on business strategy, corporate-level strategy, the role of corporate headquarters, decision making, organization design and, most recently, operating models (Operating Model Canvas, 2017) - www.operatingmodelcanvas.com .

Contributions

Value Chain Map: the heart of good operating model work

I have been teaching an executive course called Designing Operating Models for four years and the tool that I consider to be most important to good operating model work is something I call a Value Chain Map. For those of you who work on processes, a Value Chain Map is a high-level...

The Forces Driving Process and Operating Model Changes

I keep a checklist of the technology trends to think about when redesigning processes or operating models. Things like "automation" or "digitization" or "mobility" or "social media". I am always trying to improve my checklist, which led me to two recent articles listing trends to think about, one...

How Agile is your Operating Model?

Let me start with a definition of agile as it applies to operating models or processes: “being able to turn on a dime for a dime” and “being able to change faster and more cheaply than your competitors”. These phrases are taken from Craig Larman, who was part of the team who coined the...

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