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Ask The Experts with Tom Davenport

Round Table particpants asked Tom their most pressing process questions in this Round Table "Ask The Experts with Tom Davenport". Tom is the Renowned Author and Professor, Institute for Process Management at Babson College.

Solving the Enterprise Information Integration Puzzle

There are multiple types of integration problems. Information integration problems pertain to the class of problems where users need access to disparate data through the lens of the needs of business. This session will discuss a methodology and a case study of an approach toward information integration by associating common business vernacular with key pieces of data and processes.

Content Management's Role in BPM

In an effort to simplify their IT architectures and optimize systems company-wide, many businesses are standardizing on a single content- management platform for document management, Web-content management, imaging, intranet publishing, and E-mail management. Such a move requires that companies carefully consider the ways in which they organize information and how employees use documents.

BPM Hits the Boardroom

Round Table particpants asked William Ulrich their most pressing questions in this Round Table "BPM Hits The Boardroom". Paul Harmon discusses "The Process Centric Company" and Bruce Silver discusses "BPM 2.0: Process without Programming". The Round Table closed with Q&A from audience. AGENDA & PARTICIPANTS

Business Process Management - The Path to Becoming an Adaptive Organization

Seeking operational excellence, leading companies are integrating and optimizing end-to-end business processes spanning functional silos and crossing traditional IT systems' boundaries. In addition to requiring a good integration strategy this trend is forcing companies to adopt process orientation and explore Business Process Management as a technology to orchestrate, optimize and increase the flexibility of critical business processes. 

Marching Orders: How to Avoid BPM Pitfalls and Pratfalls

Ok, now you’ve gotten a lot of terrific information about BPM and it’s potential application within your enterprise. Where do you start? What are the critical success factors and the obvious traps to avoid? This presentation positions you to go back to your organization and begin a BPM suite selection and implementation project while increasing the odds for success.  

Case Study: Using Modeling Technologies to Optimize Business Processes at First Data

Rex Johnson, VP and Chief Technologist at First Data Corporation will illustrate the use of Business Process Management (BPM) technologies within First Data. Rex will illustrate with specific projects how over the past 10 years, BPM and specifically the use of process modeling has reduced and/or helped First Data avoid costs. He'll go further to illustrate how modeling technology and particular approaches such as simulation has helped his team analyze and optimize certain processes. Finally, Rex will discuss the internal challenges he faces in terms of the adoption of BPM technology. 

The Process-Based Management Loop

Many organizations understand the value of managing processes that create value for their customers. However, there is limited understanding of the emerging Process-based model for managing organizations.

Case Study: Building an Agile Business Platform

This session will focus on Intuit's use of integration and business process management software to rapidly deliver new customers services and improve corporate agility in response to industry or customer demand changes. Intuit is the number one provider of tax preparation and finance software products and services for consumers and small business. Intuit relies on TIBCO's integration and business process management products to stay ahead of the competition and strengthen their fiercely loyal customer base.  

Smart Business Processes: Advantages of Rules Driven BPM

Business Processes and Business Rules enjoy a symbiotic relationship. Business Rules are created to ensure that the enterprise behaves in a predictable manner. Business Processes layout the roadmap for that expected behavior, guided by the relevant Business Rules. Business Rule technology is providing the freedom to manage business rules and business processes at a much more granular level than even before. How will Business Process Management morph to support the Intelligent Business Processes that are the promise of Business Rule-Driven processes?  
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