White Papers

Displaying 101 - 110 of 183 resources matching your criteria.

Achieving a Single Customer View with an SOA

Businesses have been fighting the battle of poorly integrated customer data for decades. Most are aware that the lack of integrated data about their customers can impact customer satisfaction, loyalty, and retention, and ultimately the bottomline. This executive paper takes a closer look at the impacts of dispersed customer information and the potential benefits of implementing a service-oriented architecture (SOA) and building composite applications to gain a single customer view.

Five Ways BPM Can Improve Complex Sales

Enterprises that practice complex sales often struggle with processes like proposal, quote, and contract generation and approval and other sales support processes that turn prospects into customers. BPM provides an avenue for these organizations to improve sales processes by automating standard operating procedures and proposal/quote and contract generation and enabling real-time sales process change management.

EMC Documentum Process Suite: A Detailed Review

Today's enterprises face a common challenge: optimizing business processes and their operational effectiveness.  To meet this challenge, EMC created the EMC Documentum Process Suite, a comprehensive business process management solution for analyzing, modeling, orchestrating, and optimizing a wide range of enterprise processes involving people, systems, content, and data.This white paper is intended for business executives and CIOs who are responsible for improving the quality and efficiency of business operations.  Readers will gain insight into the following topics:

Leveraging the Value Proposition of SOA: How Enterprise Architecture Helps Organizations Analyze and Develop Their Services Strategy

This SOA paper discusses the benefits of SOA as an architectural principle that opens the door to using IT technology in new ways to help improve efficiency and productivity. Along with an enterprise architecture – the intellectual component of an SOA – organizations can approach SOA as a new way to enable architecture instead of another new technology to move data.

A New Foundation For The Shifting Sands Of The Communications Industry: Business Process Management

This Solution Brief highlights the issues facing both communications equipment providers and telecommunications carriers as they strive to deal with a changing competitive landscape of hybrid players, legacy systems and customer churn. Case studies from the biggest and best telecommunications companies show you how IT and Business have used BPM (Business Process Management) disciplines and technologies to streamline mission-critical processes and gain competitive advantage.

The Productivity Paradigm-Shift: Enabling Business Efficiency through Collaborative BPM

Today, most BPM tools see human task as an end point - making an accept, reject, or delegate decision. The system is oblivious to what that person needs to arrive at a decision - who he needs to talks to, the documents he needs to reviews, the people he must email. In order to capture the totality of the process lifecycle, BPM must enable collaboration - not just in in aligning business and IT goals and deliverables during the development cycle, but with functions that capture and promote end-user productivity.

Leveraging Data Models to Create a Unified Business Vocabulary for Service Oriented Architectures

Early SOA initiatives generally focused on defining business services first, and worrying about the data later. Today, we acknowledge that services and data must work in concert to produce coherent and well-aligned service architectures. The unifying elements in the architecture include a shared definition of business information structure, validity and vocabulary – in other words, the metadata.

Process Discovery - The First Step of BPM

How do you pick the process that best addresses corporate objectives, current problems and feasibility concerns?Every company considering an investment in Business Process Management (BPM) practices and technology asks this question. This is called process discovery. It is a crucial capability for your organization. Learn about the challenges of process discovery, what capabilities you need to develop and how Lombardi’s Blueprint can help you get started with BPM.

Why Runtime Governance is Critical for SOA

With SOA services now in production within many organizations, system architects are realizing that the most critical control/governance issue is in runtime. Data point after data point has demonstrated that many SOA implementations are just not working in production as designed or expected. Problems range from service interruptions to entire business processes failing, to compliance risks that generate costly delays and lengthy triage cycles. As these problems continue to pile up, runtime governance is now taking center stage for companies launching and utilizing SOAs.

Improving Product Lifecycle Processes To Drive Business Agility

Are you a product-centric enterprise striving for agility in bringing quality goods to market faster? Do you deal with a complex value chain with multiple handoffs and contingency points? Business Process Management (BPM) solutions help companies like yours turn product lifecycle management into a competitive weapon. Download this informative solution brief now to see how leaders have transformed their order management, product planning, and channel forecasting processes to capture more customers and nimbly respond to market changes.
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