The set of ideas, tools, and techniques that deal with business processes, known in short as Business Process Management (BPM), has been around for a couple of decades. Even though forward-thinking professionals in business and IT recognize the importance of BPM, it does not get the mainstream attention it deserves. Large-scale ERP and client/server implementations absorb the attention of IT departments and distract the innovators. The underestimation of the importance of integration in connecting end-to-end business processes, coupled with proprietary application architectures, continues to make it difficult to realize the promise of BPM.
Two of the major roadblocks to adopting and implementing BPM are the lack of understanding of BPM, and not knowing how to get started. In this whitepaper, you will learn about the different entry points for BPM, ways of ramping up process initiatives, organizational and cultural challenges that BPM practitioners face, and the critical success factors for BPM.
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