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Displaying 11 - 20 of 191 resources matching your criteria.

Essential Skills for Digital Business Leaders

A successful digital business initiative relies upon adopting agile principles, an enduring focus on improving customer experience and executing programs with a business process based view with enabling digital information technology. Measuring what matters to customers and challenging the current operating model of the business are two important characteristics of digitally mature organizations. Join Gregg Rock and our leading digital business experts as they discuss the critical skills needed in your digital transformation initiatives:
  • Introduction to Digital Business
    • by Andrew Spanyi
  • Design Thinking Applied
    • by Clay Richardson
  • Robotic Process Automation
    • by Cornelius Pone
  • Digital Customer Experience
    • by Andrew Spanyi

Meet the Author: Dr. Mathias Kirchmer, High Performance Through Business Process Management

Strategy Execution in a Digital World This management book presents value-driven business process management as a successful discipline to turn strategy into people-and technology-based execution, quickly and at minimal risk. It shows how to achieve high performance successfully in a digital business environment.

Career Options for Business Analysts and Project Managers

We live in times where the only constant is change. Efforts to shift to Digital Business and transformations are underway everywhere. It's no wonder that many of our members, especially analysts and project/portfolio managers, are trying to figure out where they'll go next in their careers and what types of skills they'll need to have continued success. This webcast brings together three preeminent subject matter experts to provide you with insight into three disciplines that we believe have staying power and are potentially a good fit for you and your career. For each topic, we discuss:

Business Architecture: From Startup to Sustainability

In this webcast, Jeff will pinpoint the critical challenges of starting a business architecture practice and identify the specific steps you can take to move from startup to sustainability. Jeff will talk about the current state of the business architecture profession, roadblocks to avoid and best practices from successful business architecture practices.

How Ricoh is using BPM to Drive Continuous Improvement

Join this webinar to learn how global technology leader Ricoh Australia has successfully introduced a standardized approach to process mapping. Declan O’Reilly, Business Excellence Manager at Ricoh will provide a first-hand account of their process mapping journey, sharing lessons learned and some of the immediate benefits the organization has realized including:
  • More effective process creation, capture and communication
  • Empowering teams across the organization to deliver a consistent customer experience
  • Simplifying external and financial audit processes
  • Ensuring adherence to quality and compliance requirements critical to their carbon neutral status
  • Better management and communication of client SLAs

Meet the Author: Andrew Campbell, Operating Model Canvas

The journey from strategy to operating success depends on creating an organization that can deliver the chosen strategy. This book, explaining the Operating Model Canvas, shows you how to do this. It teaches you how to define the main work processes, choose an organization structure, develop a high-level blueprint of the IT systems, decide where to locate and how to lay out floor plans, set up relationships with suppliers and design a management system and scorecard with which to run the new organization. The Operating Model Canvas helps you to create a target operating model aligned to your strategy. In this webcast, I will..

Meet the Authors: James Taylor and Jan Purchase, Real-World Decision Modeling with DMN

Organizations make thousands of automated, operational decisions every week - from targeted pricing of products to determining which customers get automatic approval, from customizing website navigation and content to satisfying regulatory mandates. How well they make these decisions drives their profitability, makes or breaks their reputation and powers customer satisfaction. All too often these decisions are not explicitly managed, assessed or even visible to the company’s business experts. Instead they are buried in the company’s software code and policy manuals, where they are hidden from view and may even be contradictory.
Decision modeling gives you the power to change this, to make your organization’s decisions transparent, agile and scalable. In this webcast, authors James Taylor and Jan Purchase share highlights from their new book, Real-World Decision Modeling with DMN, and discuss the value of Decision Management and Modeling.

Making the case for OpEx and BPM

The integration of Operational Excellence, which relies on a proven, systematic set of tools in Lean Six Sigma, and Business Process Management (BPM), which relies on a systemic view and a technology enabled approach is likely to create greater value for both customers and the company. The integration and consolidation of these two approaches to process improvement will not only identify and eliminate waste, it will also align and better utilize information systems, promote cross departmental collaboration and keep the customer front and center throughout.

Case Study: Business Architecture at United Airlines

Launching a business architecture program is challenging. Culture, politics, and even our own thinking present significant challenges. Though the challenges are great, the benefits are even greater. Organizations struggling to realize their goals and move their companies forward are in desperate need of the solutions business architecture offers. This webcast features two industry experts who will share their insights into the world of Business Architecture, including the challenges, the opportunities and the road ahead.

Business Architecture Curriculum

Significant Updates Included In Latest Release of Core Courses
 
Most new business architecture (BA) teams jump right into defining business architecture models and frameworks. They spend incredibly little time defining the practice itself, what they want it to be, and how they are going to drive results. Yet this is where the challenge is.
 
Join Gregg Rock and two senior BA instructors, Linda Finley and Pat Salaski, as they discuss the objectives and unique value proposition of each of the core BA courses you need to get your practice off the ground and ensure long-term success.
 
The BA curriculum is designed specifically for individuals and organizations seeking to establish a standard BA training roadmap for their BA practice.
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