Research Brief: BPM Outside the Firewall

Courtesy of: BPMInstitute.org

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This Research Brief highlights a selection of the findings from the BPMInstitute.org's State of BPMSM Research. It reviews the process and data complexity challenges associated with automating mission-critical processes and extending them to a company's remote employees, customers, partners and suppliers. It explores the support requirements for those people who are disconnected from the home office.

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