Track Chair Keynote: How BPM Takes The Waste Out Of Work

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In these challenging economic times, you need to find ways to impact the bottom line and differentiate yourself with your customer. This presentation identifies 7 critical wastes, 6 of which do not show up in a process model. You will determine which wastes to address first, learn techniques to overcome wastes and improve the customer experience and identify methods to implement successfully. Taken together this means reducing useless investments and thriving instead.

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