Six Sigma and Business Process Management Attain Results

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3:15 11-7-2006

Why Business Process Management and Six Sigma are needed in today’s business environment?

This talk will provide an overview of both Six Sigma and BPM to indicate where there are synergies between the two types of programs.

BPM

builds the framework to create strategic alignment, measure business processes using metrics aligned to business goals, and identify performance gaps that have a major impact on the customer and on achieving desired business results.

Six Sigma

can be used as the vehicle to implement the methodology, prioritize the projects, stabilize the processes and close the gaps.

Together they provide a process enabled and customer focused enterprise.

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