Implementing Process Change in State Government

Login or register below to download this book

DMV - Three letters that can strike fear in any man or woman's heart, a term that all too often brings images of long lines and broken processes and red tape. State Departments of Motor Vehicles typically face many challenges: with lower budgets, staff reductions and increasing numbers of drivers and vehicles being registered. They face the challenge of continuing to provide quality services to the public while meeting increasingly challenging mandates from federal, state and local governments.

File Downloads (Login or Register below to access)

  • DMV_Title_Re-enginnering_TDickie_01

Login or Join as a Premium Member to download

-> Join now

Login or join today:

Shopping cart

View your shopping cart.

Related training courses

BPMInstitute.org provides training courses online and in person for individuals and groups. View courses related to the material you are reading on this page. 

Agile Methodology for BPMBPM 101Methodologies and Approaches for BPMOpEx Tools of the TradeProcess Modeling, Analysis and Design: As Is, To BeView the Learning Path for more courses »
Remind me later

Free training!

Want to sample our training?
Attend our Open House for immediate access to sample some of our newest courses. 

Schedule an appointment with a training advisor to learn more about our certificate programs.

Act now. The Open House is only available for a limited time.