Business Process Management Systems - Strategy and Implementation

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Business Process Management as a management philosophy has only been discussed since the mid-1990s. This chapter explores the relationships of BPM to other process-focused management practices. The author depicts BPM as the convergence of previous process-focused management practices, such as Business Process Reengineering and Total Quality Management. The goals, principles, and practices associated with BPM are also discussed in this chapter.

This chapter is from Business Process Management Systems: Strategy and Implementation by James F. Chang. Copyright 2006 Auerbach Publications. Reprinted with Permission of the Publisher.

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